Frequently Asked Questions

Shipping Information

What Shipping Methods Are Available?

We use Royal Mail to ship all of our orders on a standard 2nd class tracked, unless specified. You can request next day delivery if you wish. Please allow extra time for international deliveries. Added shipping costs will incur.

How Long Will it Take To Get My Package?

If you placed your order before 1 pm, it will be shipped the same day. If you placed your order after this time, it will be shipped the following day. All deliveries should arrive within 3-4 days unless you have paid for next day delivery. If your order hasn’t arrived, please contact us on customer services.

How Do I Track My Order?

To track your order, contact or call us on 01772 737152 and we can find out the location of your delivery.

Do I Need An Account To Place Order?

Yes, you do. This is simply to make make the ordering process more controlled, but don’t worry, it’s a quick and simple process! we only need a few details.

Other Questions


Please order and pay for your purchase by phone or online using a valid credit or debit card.


You can return your product(s) to us if you are not entirely satisfied with your purchase. Alternatively, as opposed to a refund, you may exchange for another product of the same value. Returns are applicable for 30 days from the purchase date. All returned products must be in the same condition they were purchased in.

Product descriptions

All our product descriptions are as accurate and well-described as possible in order to meet your expectations for all items. If your item is not what you expected please email us at and we will do our best for you.

How Should I Get Contact if I Have Any Queries?

If you have any queries, please contact us using our contact page information where you can either call or email us and we will get back to you as soon as possible.

Product expectations

All items should arrive as expected and in nothing less than perfect condition. Deliquids is not liable for damage or unforeseeable losses of the item(s) once in your possession after contact has been made.